Wholesale inventory changes are relatively large, the web page shows that most of the goods can be taken, and the shipment can be arranged in time after taking the photo. A few products, because of inventory changes, may be temporarily out of stock, can be taken, not necessarily all can be sent, whether there is goods and delivery time to contact customer service to understand. Order is the default terms, negotiated settlement, not as a cause of complaint.

Quality problem Statement:

Encounter quality problems or dissatisfaction, as long as you contact our customer service, we will take the initiative to help you solve the objective, escape responsibility! Always give bad reviews, and both sellers and buyers will not help. To help you solve practical problems, our level of service. Win-win is the goal.

If there is a quality problem after receiving the order, please contact our after-sales personnel within three days after receiving the goods, and take a photo of the goods with a digital camera, and send the name of the photo to our after-sales personnel with the name of the article number, so that we can check. (Note that sending photos is also within three days of receiving the goods, and late delivery will not be accepted. Returns without photos will not be accepted.) We will provide the result within 24 hours after receiving your after-sales request. The processing results are divided into two kinds: return or exchange and direct refund. Statement 1: The definition of quality problems is that the jewelry can not be worn completely due to the mistakes in the production or assembly process of the product. The specific situation includes the following: serious rust, fracture, large area discoloration, off drilling, less accessories and other serious problems that affect wearing. And does not affect the wearing of small flaws hope that customers can give a certain understanding, jewelry has fashion, popular characteristics, there are some do not affect the wearing of flaws is inevitable. We do not promise to exchange minor defects. By mail, after the after-sales confirmation, the goods with quality problems can be mailed to the company, the specific mailing method please negotiate with the after-sales specialist, we will bear the postage due to the quality problems, the postage needs you to pay in advance, we will send the postage into your account after receiving the goods. We do not provide separate delivery of the returned goods, and the replacement goods will be sent to you together with your next order. Note: We do not accept returns by surface mail. Please leave your name and phone number in the mail, and write the goods details to us in the form of a list, so that we can check after receiving the goods.(If you do not write the above information to return the goods, we will not accept. There will be consequences.) Please understand! Statement 2: In order to cooperate happily, please open and inspect the package in the presence of the Courier. If there is a major problem (such as a lot of damage, water, trampled, etc.), please reject the express. If individual products have quality problems, please take photos and contact customer service.

Please look at the after-sales problem with understanding, and we do not want to bring you trouble, because most of the after-sales is actually taken in the express process. We too have been troubled for a long time. However, in order to make your shopping happy, we still bear most of the faults of express delivery on our own shoulders.